Thetis Medical - Returns
Thetis Medical®
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🤝 Before You Submit Your Return...

We want to make sure we can process your return smoothly! Here are the most common reasons we can't accept returns:

Doctor didn't approve: We always recommend checking with your healthcare provider first! 😅
Stretched or curling straps: Once stretched, they won't provide proper support
Skin on straps or foam: We love you, but we don't want your skin cells! 😄
Damaged packaging: We need ALL parts back in good condition - every piece matters!

💡 Pro tip: If you're unsure about your doctor's approval, just ask them first! It saves everyone time and keeps our friendship intact. 😊

Please be as descriptive as possible. This will help us return your money and improve our products for future customers.

Please add images to support your return reason as required.